Services

Can You Relate? 

1

Running your business feels overwhelming - all the time (if you’ve uttered the phrase, “There aren’t enough hours in a day, ” I’m lookin’ at you).

2

A new and unexpected challenge (like COVID-19) has negatively impacted your business, exacerbating the cracks already in need of attention. 

3

Everything is important, yet nothing is getting done, and it’s unclear how to prioritize time, money, and resources.

4

You need someone who can step in, ask the RIGHT questions, hit the ground running, and get started TODAY.

Services to Suit your Needs

  • Hourly Operations

    Hourly Operations Support provides on-demand assistance tailored to your business needs. Whether collaborating directly with you and your team or implementing agreed-upon solutions, our service delivers targeted operational support when needed. This time-based model ensures you receive dedicated expertise without long-term commitments.

  • Subcontractor Support

    Our Subcontractor Support Service seamlessly integrates with agencies and solopreneurs by providing specialized talent to bridge crucial team gaps. We enable businesses to maintain high-quality service delivery by functioning as a reliable extension of their existing operations.

By optimizing processes, streamlining workflows and improving the efficiency of your operations, new ideas and collective capabilities can emerge. 

When there is more space to create and innovate, there’s more joy. You and those around you are happier, more engaged, and connected.  Suddenly, there’s an expanded sense of time, the freedom to enjoy work, and the ability to amplify your impact.  

So, what is Operations?

Process Creation

Every professional performs numerous vital operations daily, often underestimating the complexity and volume of their essential tasks. Our expertise lies in capturing and standardizing these workflows, ensuring your operations remain seamless regardless of who executes them.

Planning

Planning, whether quarterly or annual, is fundamental to transitioning from reactive crisis management to proactive business operations. By establishing comprehensive planning cycles, organizations can anticipate challenges, allocate resources effectively, and create structured pathways for growth. This systematic approach minimizes operational disruptions and positions your business to achieve sustainable, long-term success.

Tech Stack Recommendations

In today's digital landscape, managing technology solutions can become unnecessarily complex and costly. Organizations often find themselves accumulating multiple software subscriptions, each offering marginally different features. This tool redundancy frequently results in a significant overlap of capabilities while increasing operational costs.

Project & Task Management

Effective task delegation is fundamental to project success and operational excellence. Our team specializes in identifying and implementing project management solutions tailored to your organization's unique requirements and team dynamics. We ensure seamless adoption of tools that enhance collaboration, streamline workflows, and maximize project outcomes.

Documentation

Documenting these processes is critical for operational continuity, particularly during planned absences or delegation scenarios. Let us help transform your daily activities into documented, repeatable processes that safeguard your business operations

Team Communication

Your team needs to stay connected so you can see each other’s progress and easily ask a question, and be a united front (and we DON’T mean texting on your personal phone!). We can help find the right communication tools for your organization.

Ready to focus your energy

on being the CEO in your business?

“Sonia’s comfortable, casual style made our work together fun along with being very productive! I was referred to Sonia when looking for someone to help me as I set up operations for my small business, and I am so glad I found her!

As a first step, Sonia dove in to fully understand not just the business I was building, but me, my vision and what I wanted out of life and my business. This became the foundation for all of our work together and the recommendations she offered. As she shared recommendations, she always showed how those solutions aligned with what I wanted from my business and my values and goals. Not only did she make recommendations and provide a comprehensive plan for me to work from, but she was available for any questions and even hands on help as needed—and trust me, I needed it!

So much of this was new and unfamiliar to me and Sonia displayed patience, humor and guidance that always made me feel welcomed, supported and allowed me to learn from her. She showed initiative, checking in with me as I put my plan and her recommendations in place, and she role modeled efficiency getting so much done in our 30 minute meetings.

In a short period of time, Sonia took me from feeling clueless to being empowered to run my business efficiently and successfully, rather than letting it run me!”

-Adrienne Peseller
Leadership & Change Coach, AYB Consulting